Resume

Building and shipping production multi-tenant SaaS platforms, custom tools, and AI integrations.

• Built and shipped production multi-tenant SaaS products (ScrapSync, ServiceSnapp, SignFlow, FocusOps) from initial scoping through production deployment.
• Designed real-time AI agents (OpenClaw framework), web automation tools, and multi-tenant row-level security architectures.
• Collaborate alongside a contract infrastructure engineer: we design the infrastructure together, he builds and owns that layer, while I build and own the application layer.

Sole IT executive across a $100M+ portfolio of 12 companies.

• Built the integration layer connecting 30+ SaaS platforms across 12 portfolio companies.
• Led overall ERP strategy and handled the technical side of 5 M&A technology integrations with zero business disruption.
• Managed cybersecurity posture, vendor governance, and ~$300K in annual software/SaaS spend across all business units.

IT consulting and custom development for clients in legal, healthcare, field service, and marine sectors.

• Served as fractional CTO for high-value clients, delivering strategic IT management, cloud migrations, cybersecurity incident response, and M&A technology integrations.
• Built custom operations platforms for marine-sector clients (Farrell Brothers Marine Construction, dive recovery operations) covering job reporting, equipment repair tracking, and project management.
• Revamped complex, undocumented IT infrastructures for multi-site businesses, deploying modern server, firewall, VoIP, and wireless networks to minimize downtime during relocations and expansions.
• Managed full business operations, client engagements, vendor relationships, and 24/7 infrastructure support.

Full IT leadership through 8x revenue growth ($2M → $16M) and 14 years of custom platform development.

• Built an ERP-level field service management platform from scratch in Zoho Creator (Deluge), scaling to 130+ users and 20–40 field crews at 99% uptime.
• Engineered an automated commission payroll system that pulled completed jobs from the ServiceFusion API, reconciled them against crew daily reports, and calculated 500–1,000 commission lines per run — saving 10–20 hours per biweekly payroll cycle (still in production use today).
• Handled the technical side of ~15 acquisitions and mergers across the Krystal/Kept era, ensuring full data continuity with zero business disruption.
• Integrated ServiceFusion, ClickSend, Twilio, Zapier, and Make.com via REST APIs and webhooks, eliminating 7 hours of manual admin per billing cycle.